Two years on and the practice of ‘referral fees’ – insurers selling the names of road traffic accident policyholders to solicitor firms – is still going on within the industry.The situation essentially compromises the advice given to a client, with claims being handed over to inexperienced, unqualified staff and paying the minimum in compensation in order to cut costs to make more profit. We would like to state that Motor Defence Solicitors and its sister firm, White Dalton Motorcycle Solicitors, do not enter into buying in claims and we get cases based on our reputation and high quality of service.